At Sarms.co.uk, we take your privacy seriously. This policy explains what personal data we collect, how we use it, and your rights under UK GDPR.
1. Who We Are
Sarms.co.uk is a UK-based supplier of research-grade compounds. Our website address is https://www.sarms.co.uk. For any privacy-related queries, contact us at sales@sarms.co.uk.
2. What Data We Collect
We collect personal data in the following ways:
- Orders: Name, email address, billing and shipping address, and payment reference (we do not store card details)
- Account registration: Name, email address, and password (encrypted)
- Website usage: IP address, browser type, pages visited, and cookies (via analytics tools)
- Contact enquiries: Name and email address when you contact us
3. How We Use Your Data
We use your personal data to:
- Process and fulfil your orders
- Send order confirmations and dispatch notifications
- Respond to customer service enquiries
- Improve website performance and user experience
- Comply with legal obligations
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Cookies
We use cookies to improve your experience on our website. Cookies are small text files stored on your device. They help us understand how visitors use the site and enable core functionality such as shopping cart persistence and login sessions.
You can disable cookies in your browser settings, though some features of the site may not function correctly if you do so.
5. Data Retention
We retain order data for up to 7 years to comply with HMRC requirements. Account data is retained for as long as your account remains active. You may request deletion of your data at any time (subject to legal retention obligations).
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at sales@sarms.co.uk.
7. Third-Party Services
We use trusted third-party services including Royal Mail (shipping), payment processors, and analytics tools. These services may process your data in accordance with their own privacy policies.
8. Security
We use SSL encryption across the entire website to protect data in transit. Passwords are stored using industry-standard encryption. We take reasonable technical and organisational measures to protect your data from unauthorised access.
9. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date.
Last updated: February 2025